It's the very first thing users see when they interact with the bot. Start creating your welcome-bot with a Start block. You can set answers to frequently asked questions, record user's feedback, collect contact information, send images or files, and transfer conversations to the operators.īefore the first block there is the 'Clicked Start' button: it shows the event that triggers the bot. With the help of the visual bot constructor, you can create any scenario without coding. Go to the Chatbots section, switch to the 'Facebook' tab and start creating a bot. If the integration hasn't been created yet, follow the instructions to do it. To connect it, contact us in the chat.īefore setting up the integration, check if the Facebook page is connected to the Dashly account. Please note: the integration is now in Beta version. The bot will appear once in the conversation when a visitor first opens a chat with your Facebook page and clicks 'Start'.

The bot offers the user answer options in the form of buttons, clarifies the necessary information and transfers the conversation to your chat operators. Set up automatic user qualification via Facebook Messenger.